Veterinary Front Desk Pro – Calm & Caring

Abqpetcarehospital; Moorpark (CA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Health insurance

Health savings account

Life insurance

Paid time off

Uniforms

Job summary

Arroyo Vista Veterinary Hospital in Moorpark, CA is seeking a dependable, compassionate Client Service Representative to join our front desk team full-time. The role focuses on delivering a welcoming client experience, handling calls, scheduling, and data entry in a fast-paced veterinary environment.

The ideal candidate should have at least 1 year of veterinary hospital experience, excellent communication, and the ability to multitask under pressure while maintaining accuracy.

Qualifications

• Minimum 1 year of experience in a veterinary hospital.
• Strong computer, phone, email, and text communication skills.
• Ability to multitask in a busy environment.
• Comfortable handling payments, insurance claims, and client communications.
• Ability to lift up to 30 lbs as needed.

Responsibilities

• Answering multiple phone lines professionally and efficiently.
• Scheduling appointments and managing daily hospital flow.
• Greeting clients and checking patients in and out.
• Processing payments, refill requests, insurance claims, and client communications.
• Responding to emails and text messages promptly and professionally.
• Opening and closing the office independently when needed.

Skills

Customer service

Communication

Multitasking

Phone etiquette

Education

Experience in veterinary reception

Job description

Arroyo Vista Veterinary Hospital in Moorpark, CA is seeking a dependable, compassionate Client Service Representative to join our front desk team full-time. The role focuses on delivering a welcoming client experience, handling calls, scheduling, and data entry in a fast-paced veterinary environment.

The ideal candidate should have at least 1 year of veterinary hospital experience, excellent communication, and the ability to multitask under pressure while maintaining accuracy.