Veterinary Front Desk Pro

Southern-Veterinary-Center; Smyrna (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with employer match

Paid time off

Job summary

Southern Veterinary Center in Smyrna, TN is seeking a friendly veterinary receptionist to be the first point of contact for clients and patients, ensuring a welcoming and organized front desk.

You will answer phones, check clients in and out, handle payments, coordinate prescription refills, and support the veterinary team with daily administrative tasks while maintaining accurate records. Ideal candidates communicate professionally and adapt in a busy environment.

Qualifications

• Experience in veterinary or medical office is a plus.
• Strong communication and customer service skills.
• Able to multitask in a fast-paced environment.

Responsibilities

• Answering and directing phone calls
• Checking clients and patients in and out
• Handling large cash and credit transactions accurately
• Communicating with pet owners in person and by phone
• Managing prescription refills and coordinating with our online pharmacy
• Maintaining accurate client and patient records
• Supporting the veterinary team with daily administrative needs

Skills

Customer service

Multitasking

Phone etiquette

Spanish (preferred)

Communication

Tools

Veterinary software

Job description

Southern Veterinary Center in Smyrna, TN is seeking a friendly veterinary receptionist to be the first point of contact for clients and patients, ensuring a welcoming and organized front desk.

You will answer phones, check clients in and out, handle payments, coordinate prescription refills, and support the veterinary team with daily administrative tasks while maintaining accurate records. Ideal candidates communicate professionally and adapt in a busy environment.