Veterinary Client Services Specialist

VCA Animal Hospitals; Franklin (TN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Pet discounts

Job summary

VCA Animal Hospitals in Franklin, Tennessee is seeking a client services-focused receptionist to join our team. You will be the first point of contact for clients, answer phones, schedule appointments, and help interpret veterinary records to support smooth hospital operations.

The ideal candidate has strong customer service skills, friendly communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Customer service experience preferred.
• Strong communication skills and empathy.
• Ability to manage multiple tasks and prioritize work.

Responsibilities

• Answering phones and scheduling appointments.
• Interpreting veterinary records and assisting with hospital functions.

Skills

Customer service

Phone etiquette

Scheduling

Job description

VCA Animal Hospitals in Franklin, Tennessee is seeking a client services-focused receptionist to join our team. You will be the first point of contact for clients, answer phones, schedule appointments, and help interpret veterinary records to support smooth hospital operations.

The ideal candidate has strong customer service skills, friendly communication, and the ability to multitask in a fast-paced environment.