Veterinary Front Desk Coordinator – Compassionate Pet Care

Mission Pet Health; Burlingame (CA); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401k retirement options

Employee Assistance Program (EAP)

Discounted veterinary care for your of

Discounted veterinary care for your w

Résumé du poste

Mission Pet Health in Burlingame is seeking a friendly receptionist to be the first point of contact for clients and their pets. You will manage a multi-line phone system, greet clients, handle appointments and transactions, and support care coordination with a compassionate, team-oriented approach.

Ideal candidates bring a passion for animals, excellent communication, and strong organizational skills. The role offers a competitive hourly rate or salary and a comprehensive benefits package,

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsabilités

• Be the Director of First Impressions: you'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: you'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: you'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: you'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Connaissances

Customer service

Excellent communication

Organizational skills

Team player

Calm under pressure

Outils

Veterinary software

Description du poste

Mission Pet Health in Burlingame is seeking a friendly receptionist to be the first point of contact for clients and their pets. You will manage a multi-line phone system, greet clients, handle appointments and transactions, and support care coordination with a compassionate, team-oriented approach.

Ideal candidates bring a passion for animals, excellent communication, and strong organizational skills. The role offers a competitive hourly rate or salary and a comprehensive benefits package,