Veterinary Front Desk Concierge — Calm, Caring Client Care

Petco; Norridge (IL); On-site; USD 20,664 - 27,483; Full time

Job summary

Petco seeks a Concierge for its Vetco Total Care hospital in Norridge, Illinois. This role is essential for providing quality customer care, managing appointments, and ensuring a welcoming environment for clients and pets.

The successful candidate will have a high school diploma and at least one year of experience in a veterinary practice or customer-facing role. The position offers a pay range of $15.00 - $19.95 per hour and requires excellent communication skills.

Qualifications

• High school diploma required.
• Excellent written and verbal communication skills.
• Compassionate and professional attitude during emotional and stressful situations.

Responsibilities

• Answer the practice phone and route calls appropriately.
• Maintain the hospital appointment calendar and schedule appointments.
• Greet all visitors, clients, and patients by name.

Skills

Excellent written and verbal communication skills

Compassionate and professional attitude

Exceptional telephone and computer skills

Team player willing to learn

Education

High school diploma

At least one year of previous experience in veterinary practice or a customer-facing role

Tools

Practice Management System

Job description

Petco seeks a Concierge for its Vetco Total Care hospital in Norridge, Illinois. This role is essential for providing quality customer care, managing appointments, and ensuring a welcoming environment for clients and pets.

The successful candidate will have a high school diploma and at least one year of experience in a veterinary practice or customer-facing role. The position offers a pay range of $15.00 - $19.95 per hour and requires excellent communication skills.