Veterinary Hospital Concierge

Petco Animal Supplies, Inc.; Norridge (IL); On-site; USD 20,664 - 27,483; Full time

Benefits offered by this job

Health benefits

401K

Paid time off

Job summary

Petco Animal Supplies, Inc. is looking for a Hospital Concierge in Norridge, Illinois. This role focuses on providing exceptional customer service to clients in our Vetco Total Care hospital. The position involves greeting clients and patients, scheduling appointments, and ensuring a cozy, well-maintained environment.

The ideal candidate has a high school diploma and at least one year of experience in a similar role, showcasing strong communication and compassion for pets and their owners. The pay ranges from $15.00 to $19.95 per hour, with comprehensive benefits and a supportive work environment.

Qualifications

• Minimum one year of experience in veterinary practice or customer-facing roles.
• Exceptional written and verbal communication skills are required.
• Compassionate and able to handle emotional situations professionally.

Responsibilities

• Answer practice phones and route calls appropriately.
• Maintain appointment calendar and schedule visits.
• Greet all visitors and monitor waiting times.

Skills

Customer service skills

Communication skills

Compassion

Team player

Telephone skills

Education

High school diploma

Tools

Practice Management System

Job description

Petco Animal Supplies, Inc. is looking for a Hospital Concierge in Norridge, Illinois. This role focuses on providing exceptional customer service to clients in our Vetco Total Care hospital. The position involves greeting clients and patients, scheduling appointments, and ensuring a cozy, well-maintained environment.

The ideal candidate has a high school diploma and at least one year of experience in a similar role, showcasing strong communication and compassion for pets and their owners. The pay ranges from $15.00 to $19.95 per hour, with comprehensive benefits and a supportive work environment.