Veterinary Front Desk & Client Services Pro

Animal Care Center Veterinary Clinic; Salem (OR); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Animal Care Center Veterinary Clinic in Salem, OR is seeking an outgoing Client Service Representative to greet clients, manage appointments, handle a multi-line phone system and payments, and support the team with compassionate service.

This full-time role with a 4/10 schedule offers benefits including medical/dental/vision, 401k, paid time off, and opportunities to grow in a busy, customer-focused veterinary practice.

Qualifications

• Front desk experience in healthcare or veterinary settings.
• Ability to manage a multi-line phone system and assist in-person clients.
• Proficient with veterinary practice management software.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to process payments accurately and maintain records.

Responsibilities

• Welcome clients and build trust with compassionate service.
• Schedule and coordinate appointments and patient flow.
• Answer multi-line phone and assist in-person clients.
• Process transactions and maintain financial records.
• Collaborate with the team to support front-desk operations.

Skills

Front desk experience

Multi-line phone handling

Appointment scheduling

Billing and payments

Excellent communication

Team collaboration

Compassionate customer service

Tools

Practice management software

Job description

Animal Care Center Veterinary Clinic in Salem, OR is seeking an outgoing Client Service Representative to greet clients, manage appointments, handle a multi-line phone system and payments, and support the team with compassionate service.

This full-time role with a 4/10 schedule offers benefits including medical/dental/vision, 401k, paid time off, and opportunities to grow in a busy, customer-focused veterinary practice.