Pet Front Desk & Client Services Pro

Western-Veterinary-Partners-1; Eugene (OR); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health package

Life insurance and disability

Employee Assistance Program (EAP)

401k - with company match beginning 27

Paid time off

Job summary

The Veterinary Hospital in Eugene, Oregon is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital and provide exceptional client experiences. In this fast-paced role, you will manage appointments, patient flow, multi-line phones, and transactions while delivering compassionate service.

Ideal candidates are friendly, detail-oriented, highly organized, and enjoy teamwork.

Qualifications

• 1+ years in customer service, reception, or client-facing role.
• Prior veterinary front-desk or healthcare reception is a plus.
• Ability to manage multiple phone lines while assisting clients in person.

Responsibilities

• Welcome clients and deliver exceptional service at the front desk.
• Manage appointments, patient flow, and multi-line phone system.
• Process payments and maintain accurate records.

Skills

Customer service

Front-desk experience

Multi-line phones

Communication skills

Organization & scheduling

Cash handling

Teamwork

Job description

The Veterinary Hospital in Eugene, Oregon is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital and provide exceptional client experiences. In this fast-paced role, you will manage appointments, patient flow, multi-line phones, and transactions while delivering compassionate service.

Ideal candidates are friendly, detail-oriented, highly organized, and enjoy teamwork.