Client Experience Specialist – Veterinary Front Desk

Talentify; Shorewood (IL); On-site; USD 21,000 - 25,000; Full time

Job summary

National Veterinary Associates (NVA) is seeking a friendly front desk receptionist at our Shorewood, IL location to deliver excellent client experiences in a fast-paced veterinary practice. You will be the first point of contact for clients, helping with check-in/check-out and daily smooth operations.

You'll greet clients, process admissions, handle payments, schedule appointments, answer phones, and maintain accurate client records in the practice management software.

Qualifications

• Minimum of 1 year related experience required.

Responsibilities

• Greet clients and respond to questions; process incoming/outgoing patients and payments.
• Answer phones, screen for service needs, and schedule appointments.
• Maintain client information and service data in practice management software; ensure waiting area is clean.

Skills

Customer service

Scheduling appointments

Cash handling

Phone support

Data entry

Job description

National Veterinary Associates (NVA) is seeking a friendly front desk receptionist at our Shorewood, IL location to deliver excellent client experiences in a fast-paced veterinary practice. You will be the first point of contact for clients, helping with check-in/check-out and daily smooth operations.

You'll greet clients, process admissions, handle payments, schedule appointments, answer phones, and maintain accurate client records in the practice management software.