Veterinary Front Desk & Client Care Specialist (Part-Time)

Mission Valley Pet Clinic; San Diego (CA); On-site; USD 28,000 - 29,000; Part time

Benefits offered by this job

Competitive pay

401(k) matching

Student loan assistance

Health, dental, vision, life insurance

Mental health resources

Generous paid time off

Holidays

Job summary

Mission Valley Pet Clinic in San Diego seeks a Part-time Customer Service Representative to greet clients, schedule appointments, process payments, and support the veterinary team. You will handle calls and emails with a friendly, professional demeanor and help maintain organized client records.

Ideal candidates have a high school diploma, strong communication skills, and prior customer service experience, preferably in veterinary or medical settings.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and client-focused service.
• Experience in customer service, preferably in veterinary or medical settings.

Responsibilities

• Answer calls and emails promptly with professional, friendly service.
• Schedule appointments based on client needs and veterinarian availability.
• Update client and patient records in the practice management system.
• Process billing transactions and payments.
• Support the medical team and ensure a smooth check-in experience.

Skills

Customer service

Communication

Scheduling software

Tech literacy

Multitasking

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Mission Valley Pet Clinic in San Diego seeks a Part-time Customer Service Representative to greet clients, schedule appointments, process payments, and support the veterinary team. You will handle calls and emails with a friendly, professional demeanor and help maintain organized client records.

Ideal candidates have a high school diploma, strong communication skills, and prior customer service experience, preferably in veterinary or medical settings.