Compassionate Veterinary Receptionist (Part-Time)

Highlands Ranch Animal Hospital; San Diego (CA); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

401(k)

Employee discounts

Training & development

Uniform costs (after 3-month probation)

Sick pay (after 3-month probation)

Discounted veterinarian services (after 3-month probation)

Job summary

Highlands Ranch Animal Hospital in San Diego is seeking a part-time veterinary receptionist. You will provide exceptional customer service by greeting clients, answering calls, and managing patient records.

This role requires a minimum of 2 years of veterinary experience and the ability to handle pressure and multitask effectively. Ideal candidates will possess strong communication skills and professionalism. Benefits include a 401(k) plan and employee discounts.

Qualifications

• Minimum 2 years’ experience as a receptionist, preferably in the medical or veterinarian field.
• Customer service experience is essential.
• Typing skills required, along with familiarity with phone systems.

Responsibilities

• Serve customers by greeting, welcoming, and directing them appropriately.
• Notify veterinary technicians of their arrival.
• Answer phone calls on a multi-line system professionally and efficiently.
• Schedule appointments according to the guidelines for hospital flow.
• Ensure patient records are accurate and complete.
• Collect client fees, credit card charges, and handle cash.

Skills

Telephone skills

Verbal communication

Professionalism

Customer focus

Organization

Informing others

Handles pressure

Support management

Education

High school diploma or equivalent

Experience as a receptionist in the medical or veterinarian field

Tools

Microsoft Office software

Multi-line phone system

Job description

Highlands Ranch Animal Hospital in San Diego is seeking a part-time veterinary receptionist. You will provide exceptional customer service by greeting clients, answering calls, and managing patient records.

This role requires a minimum of 2 years of veterinary experience and the ability to handle pressure and multitask effectively. Ideal candidates will possess strong communication skills and professionalism. Benefits include a 401(k) plan and employee discounts.