Veterinary Front Desk & Client Care Specialist

Seven-Fields-Veterinary-Hospital; Seven Fields (Butler County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k retirement plan

Employee Assistance Program (EAP)

Teladoc access

Pet care discounts

Job summary

Seven Fields Veterinary Hospital is seeking a Receptionist to be the first point of contact for clients, manage appointment scheduling, and handle payments with a friendly, compassionate approach. You will maintain client records and support smooth hospital operations in a busy veterinary setting.

The role emphasizes excellent communication, strong organization, and a teamwork mindset, with a flexible schedule including some weekends and holidays to meet patient care needs.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage stressful situations with good judgment.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Willingness to work weekends and holidays as needed.

Responsibilities

• Handle multi-line phone system and greet clients professionally.
• Maintain accurate medical records, schedule appointments, and process payments.
• Educate clients on preventive care and hospital services to support pet health.
• Demonstrate empathy and compassion in every interaction.

Skills

Customer service

Communication

Organizational skills

Teamwork

Flexibility

Tools

Veterinary software

Job description

Seven Fields Veterinary Hospital is seeking a Receptionist to be the first point of contact for clients, manage appointment scheduling, and handle payments with a friendly, compassionate approach. You will maintain client records and support smooth hospital operations in a busy veterinary setting.

The role emphasizes excellent communication, strong organization, and a teamwork mindset, with a flexible schedule including some weekends and holidays to meet patient care needs.