Veterinary Front Desk & Client Care Specialist

Basking Ridge Veterinary Management; New Jersey; On-site; USD 32,000 - 42,000; Full time

Job summary

Basking Ridge Animal Hospital in New Jersey is seeking a friendly, organized Veterinary Receptionist to greet clients and their pets, answer calls, schedule appointments, manage emails, and monitor the online pharmacy.

You will collect and update client medical histories, assist with paperwork, fill prescriptions when needed, and work as part of a caring team to keep the reception and pharmacy area clean and efficient.

Qualifications

• Previous experience as receptionist or in a customer service role is preferred.
• 4+ years of Veterinary Receptionist experience (noted in requirements).
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to multitask.
• Proficient computer skills; Cornerstone a plus.

Responsibilities

• Greet and welcome clients and their pets to the veterinary clinic.
• Answer phone calls, schedule appointments, manage email and monitor online pharmacy.
• Collect and update client information, including medical history and client information.
• Assist with filing and organizing paperwork.
• Provide basic information to clients regarding pet care and veterinary services.
• Work as a team with veterinarians and technicians to ensure smooth workflow.
• Maintain cleanliness and organization of the reception and pharmacy area.
• Fill prescriptions for patients; knowledge of medications and medical terminology a plus.

Skills

Communication skills

Customer service

Multitasking

Attention to detail

Teamwork

Physical stamina

Tools

Cornerstone

Job description

Basking Ridge Animal Hospital in New Jersey is seeking a friendly, organized Veterinary Receptionist to greet clients and their pets, answer calls, schedule appointments, manage emails, and monitor the online pharmacy.

You will collect and update client medical histories, assist with paperwork, fill prescriptions when needed, and work as part of a caring team to keep the reception and pharmacy area clean and efficient.