Veterinary Front Desk & Client Care Specialist

Western Veterinary Partners; Helena (MT); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

Personal pet discount

Uniform allowance

Employee Assistance Program

Job summary

Alpine Animal Clinic in Helena, Montana, is seeking a friendly Veterinary Receptionist / Client Service Representative to greet clients, manage appointments, and support daily patient flow in a fast-paced hospital.

You will handle multi-line phones, process transactions, provide essential information about our services, and work with a compassionate, team-oriented staff to deliver outstanding client experiences.

Qualifications

• 3+ years in customer service or front desk roles.
• Experience in veterinary reception or healthcare front desk preferred.
• Strong communication and organizational skills.

Responsibilities

• Greet clients and provide exceptional service.
• Manage appointments and daily patient flow.
• Answer multi-line phone system and assist in person.
• Process transactions and maintain records.
• Provide information about services.

Skills

Phone line management

Verbal communication

Written communication

Compassionate client service

Appointment scheduling

Payment processing

Team collaboration

Job description

Alpine Animal Clinic in Helena, Montana, is seeking a friendly Veterinary Receptionist / Client Service Representative to greet clients, manage appointments, and support daily patient flow in a fast-paced hospital.

You will handle multi-line phones, process transactions, provide essential information about our services, and work with a compassionate, team-oriented staff to deliver outstanding client experiences.