Veterinary Front Desk Pro: Client Care & Scheduling

Village Crossroad Animal Hospital; Savannah (GA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health package: Medical, dental, and視n

Life insurance

Disability

Employee Assistance Program (EAP)

401k with company match

Bi-annual bonus opportunities

Paid time off

Job summary

Village Crossroad Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. This fast-paced role involves managing appointments, handling multi-line phones, assisting clients in person, processing transactions, and supporting daily patient flow with compassionate service.

Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused environment.

Qualifications

• 1+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare front-desk experience preferred.
• Proficiency in managing a multi-phone line system and assisting in-person clients.
• Experience with veterinary practice management software, especially Avimark, preferred.

Responsibilities

• Manage appointments and daily patient flow.
• Handle multi-line phones and in-person client interactions.
• Process transactions and maintain financial records.
• Provide clients with essential information about services and care.

Skills

Customer service

Reception

Front desk experience

Avimark

Phone system

Tools

Outlined: Avimark

Job description

Village Crossroad Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. This fast-paced role involves managing appointments, handling multi-line phones, assisting clients in person, processing transactions, and supporting daily patient flow with compassionate service.

Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused environment.