Veterinary Front Desk & Client Care Specialist

Princevalle Pet Hospital - RUNRSHBT; Gilroy (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Bonus based on performance

Retirement plan

Job summary

Princevalle Pet Hospital in Gilroy, CA seeks a friendly Client Service Specialist to be the first contact for clients and pets. This full-time role requires compassion, professionalism, and a positive attitude.

You will greet clients, schedule appointments, handle inquiries, process payments, and maintain medical records with a welcoming front desk team. A supportive, fast-paced environment offers growth and pet care dedication.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask in a busy environment.
• Proficient with computers and veterinary software.
• Genuine love for animals and pet owners.
• Reliable, punctual, and a strong team player.

Responsibilities

• Greet clients and their pets professionally.
• Schedule and confirm appointments using practice software.
• Answer phones, respond to inquiries, relay messages.
• Process payments and maintain billing records.
• Maintain patient records and discharge instructions.
• Support a clean front desk and waiting area.

Skills

Strong communication

Multitasking

Customer service

Computer proficiency

Team player

Tools

Vet software

Job description

Princevalle Pet Hospital in Gilroy, CA seeks a friendly Client Service Specialist to be the first contact for clients and pets. This full-time role requires compassion, professionalism, and a positive attitude.

You will greet clients, schedule appointments, handle inquiries, process payments, and maintain medical records with a welcoming front desk team. A supportive, fast-paced environment offers growth and pet care dedication.