Recepcionista veterinaria

Princevalle Pet Hospital - RUNRSHBT; Gilroy (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Bonus based on performance

Retirement plan

Job summary

Princevalle Pet Hospital in Gilroy, CA seeks a friendly Client Service Specialist to be the first contact for clients and pets. This full-time role requires compassion, professionalism, and a positive attitude.

You will greet clients, schedule appointments, handle inquiries, process payments, and maintain medical records with a welcoming front desk team. A supportive, fast-paced environment offers growth and pet care dedication.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask in a busy environment.
• Proficient with computers and veterinary software.
• Genuine love for animals and pet owners.
• Reliable, punctual, and a strong team player.

Responsibilities

• Greet clients and their pets professionally.
• Schedule and confirm appointments using practice software.
• Answer phones, respond to inquiries, relay messages.
• Process payments and maintain billing records.
• Maintain patient records and discharge instructions.
• Support a clean front desk and waiting area.

Skills

Strong communication

Multitasking

Customer service

Computer proficiency

Team player

Tools

Vet software

Job description

Benefits:

• Life Insurance
• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• Bonus based on performance
• Competitive salary
• Dental insurance
• Training & development

PRINCEVALLE PET HOSPITAL (Veterinary Receptionist/Client Service Specialist)

Our Veterinary hospital is looking for a qualified individual to join our fast-paced, multi-doctor practice as a Client Service Specialist. This position is most often the first contact, clients have with our hospital, therefore we are looking for a team member that is friendly, energetic, professional, compassionate and has a positive attitude.

Requirements:

• Strong communication and interpersonal skills with a compassionate, client-focused attitude
• Ability to multitask and remain calm in a busy, sometimes emotionally charged environment
• Proficiency with computers and willingness to learn veterinary management software
• Genuine love for animals and sensitivity to the needs of pet owners
• Reliable, punctual, and a strong team player

Responsibilities:

• Greet clients and their pets with a friendly, professional demeanor upon arrival
• Schedule and confirm appointments using veterinary practice management software
• Answer multi-line phone calls, respond to inquiries, and relay messages to veterinary staff
• Process client payments, invoices, and maintain accurate billing records
• Maintain and update patient medical records and client information
• Communicate discharge instructions and follow-up care information to pet owners
• Support a clean, organized, and welcoming front desk and waiting area

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

About Us:

Princevalle Pet Hospital is a private general practice that has been in the heart of Gilroy, CA– Garlic Capital USA for over 20 years! dedicated to providing compassionate, high-quality medical care for beloved pets. Our clients return time and again because of the genuine care and expertise our team brings to every visit. We foster a supportive, team-oriented workplace where every staff member plays a vital role in the health and happiness of the animals we serve.