Veterinary Front Desk & Client Care Specialist

NVA; Durham (NC); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k)

Health Savings Account

Paid Time Off

Employee Pet Discounts

Job summary

Carver Street Animal Hospital in Durham, North Carolina is seeking an experienced veterinary receptionist to join our customer service team on a full-time basis. The role focuses on providing exceptional client service while maintaining a smooth flow of clients and patients through the animal hospital, including greeting clients and handling check-in and check-out.

The ideal candidate will have strong communication, computer skills, and the ability to work in a fast-paced, team environment.

Qualifications

• High school degree; Bachelor's degree a plus.
• Minimum 6 months job-related experience required.
• Practical knowledge of hospital procedures and policies.

Responsibilities

• Greet clients and determine needs of clients and patients.
• Complete check-in and check-out processes.
• Maintain smooth flow of clients and patients through the hospital.
• Assist Hospital Manager and doctors as needed.

Skills

Excellent communication

Outstanding client service

Organizational skills

Computer skills

Multi-line phone systems

Interpersonal skills

Handling emergencies

Payment handling

Education

High school degree

Bachelor's degree a plus

Job description

Carver Street Animal Hospital in Durham, North Carolina is seeking an experienced veterinary receptionist to join our customer service team on a full-time basis. The role focuses on providing exceptional client service while maintaining a smooth flow of clients and patients through the animal hospital, including greeting clients and handling check-in and check-out.

The ideal candidate will have strong communication, computer skills, and the ability to work in a fast-paced, team environment.