Veterinary Front Desk & Client Care Specialist

Mission Pet Health; Boerne (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Pet discount program

Teladoc access

Online discount platform

Medical, Dental & Vision insurance

401k retirement options

Job summary

Mission Pet Health in Boerne, TX is seeking a Receptionist to join a supportive veterinary team. You will manage a multi-line phone system, greet clients warmly, and ensure accurate medical records alongside appointment scheduling.

You will handle financial transactions, educate clients on preventive care, and maintain compassionate communication in a busy hospital setting. Experience with veterinary software and flexible weekends are preferred.

Qualifications

• Passion for excellent customer service and love of animals.
• Exceptional communication skills for handling stressful situations.
• Strong organizational abilities in a fast-paced clinic.
• A collaborative, team-first mindset with independence when needed.
• Experience with veterinary software; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients.
• Coordinate care: maintain records, manage appointments, and handle financial transactions.
• Educate clients on preventative care and hospital services.
• Provide a compassionate, empathetic presence for clients and their pets.

Skills

Customer service

Communication

Organization

Team player

Veterinary software

Tools

Veterinary software

Job description

Mission Pet Health in Boerne, TX is seeking a Receptionist to join a supportive veterinary team. You will manage a multi-line phone system, greet clients warmly, and ensure accurate medical records alongside appointment scheduling.

You will handle financial transactions, educate clients on preventive care, and maintain compassionate communication in a busy hospital setting. Experience with veterinary software and flexible weekends are preferred.