Veterinary Front Desk & Client Care Coordinator

Mission Pet Health; Highland Village (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Discounted pet care

Teladoc access

401k options

Medical insurance

Job summary

Mission Pet Health in Highland Village, TX is seeking a friendly Receptionist to greet clients, answer multiple-line calls, manage appointments, and handle basic finances with empathy and organization. You’ll help create a welcoming, operations-focused front desk that supports our veterinary team and delivers exceptional client service.

Ideal candidates bring strong communication, a positive attitude, and the ability to multitask in a fast-paced hospital.

Qualifications

• Experience in front-desk customer service for a busy veterinary or medical practice is required or highly preferred.
• Strong communication skills with the ability to manage stressful situations and build client trust.
• Excellent organizational abilities and multitasking in a fast-paced environment are essential.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Coordinate care: maintain accurate records, manage appointments, and handle basic financial transactions.

Skills

Customer service

Communication skills

Organization

Multitasking

Team player

Tools

Vet software

Job description

Mission Pet Health in Highland Village, TX is seeking a friendly Receptionist to greet clients, answer multiple-line calls, manage appointments, and handle basic finances with empathy and organization. You’ll help create a welcoming, operations-focused front desk that supports our veterinary team and delivers exceptional client service.

Ideal candidates bring strong communication, a positive attitude, and the ability to multitask in a fast-paced hospital.