Veterinary Front Desk & Client Care Pro

Western-Veterinary-Partners-1; Twin Falls (ID); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health package: Medical, dental, and视n

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Magic Valley Veterinary Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital.

In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services.

Qualifications

• 1+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare front-desk experience preferred.
• Ability to manage a multi-phone line system while assisting in-person clients.
• Excellent verbal and written communication; compassionate, professional service.
• Experience scheduling appointments and coordinating calendars.
• Ability to process payments and maintain financial records.

Responsibilities

• Manage appointments and daily patient flow.
• Handle multi-line phones and in-person interactions.
• Process transactions and maintain financial records.
• Provide clients with information about services and care.

Skills

Customer service

Multi-line phones

Appointment scheduling

Payments processing

Communication skills

Front desk experience

Hospital cleanliness

Job description

Magic Valley Veterinary Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital.

In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services.