Veterinary Front Desk & Client Care Pro

Dublinvetclinic; Perkasie, Northern (Bucks County, KY); Hybrid; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and 401(k)

Employee pet discount

Job summary

Dublin Veterinary Hospital in Perkasie, PA is seeking a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients. The role requires clear communication, customer service skills, and a passion for animal care.

You will greet clients and pets, manage appointments and payments, answer inquiries, and help maintain a clean, welcoming practice in a fast-paced environment. Competitive benefits are provided.

Qualifications

• Previous experience working with animals is required.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional demeanor.

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Skills

Experience with animals

Strong organizational skills

Multitasking

Job description

Dublin Veterinary Hospital in Perkasie, PA is seeking a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients. The role requires clear communication, customer service skills, and a passion for animal care.

You will greet clients and pets, manage appointments and payments, answer inquiries, and help maintain a clean, welcoming practice in a fast-paced environment. Competitive benefits are provided.