Full-Time Front Desk Receptionist, Veterinary Care

Dublin Veterinary Hospital; Perkasie (Bucks County); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Professional development

Employee pet discount

Job summary

Dublin Veterinary Hospital is seeking a full-time Front-Desk Receptionist to greet clients and their pets, process check-ins, and support daily hospital operations. The role requires a customer-focused approach in a fast-paced veterinary setting with clear communication and a passion for animal care.

Benefits include medical, dental, and vision insurance, paid time off, a 401(k) plan, professional development opportunities, and an employee pet discount.

Qualifications

• Previous experience working with animals is required.
• Experience in a veterinary hospital, animal kennel, daycare, grooming facility, or similar animal care environment.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Skills

Customer service

Organizational skills

Multitasking

Calm demeanor

Job description

Dublin Veterinary Hospital is seeking a full-time Front-Desk Receptionist to greet clients and their pets, process check-ins, and support daily hospital operations. The role requires a customer-focused approach in a fast-paced veterinary setting with clear communication and a passion for animal care.

Benefits include medical, dental, and vision insurance, paid time off, a 401(k) plan, professional development opportunities, and an employee pet discount.