Compassionate Veterinary Front Desk Pro (Full-Time)

Leesport animal hospital; Leesport (Berks County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly pay

Bonus opportunities

Medical, dental and vision insurance

Mental health and wellness resources

Paid time off, holidays, and parental/

Job summary

Leesport Animal Hospital in Leesport, PA is seeking a friendly Veterinary Receptionist to join our caring team. The role focuses on delivering outstanding client service, greeting clients and their pets by name, handling multi-line calls, scheduling appointments, and processing payments.

You will maintain a clean front desk, explain services and pricing, manage medical records, and coordinate with doctors and technicians.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Strong communication with clients in person and by phone.
• Ability to work with computer-based veterinary software and fast-paced workflow.

Responsibilities

• Greet clients and pets by name; provide compassionate reception.
• Answer phones promptly using a multi-line system; manage emails.
• Schedule appointments and manage client communications and reminders.
• Explain hospital policies, services, and pricing; process payments and invoices.
• Maintain a clean, organized front desk and reception area.
• Coordinate with veterinarians and technicians as needed.

Skills

Reading Comprehension

Customer Communication

Vet Software Knowledge

Fast-paced Workstyle

Education

High school diploma or equivalent

Some college preferred

Minimum age 18

Job description

Leesport Animal Hospital in Leesport, PA is seeking a friendly Veterinary Receptionist to join our caring team. The role focuses on delivering outstanding client service, greeting clients and their pets by name, handling multi-line calls, scheduling appointments, and processing payments.

You will maintain a clean front desk, explain services and pricing, manage medical records, and coordinate with doctors and technicians.