Veterinary Front Desk & Client Care Coordinator

Mission Pet Health; Three Rivers (MI); On-site; USD 30,000 - 38,000; Full time

Job summary

Mission Pet Health in Three Rivers, Michigan, is seeking an experienced Receptionist to join our AAHA-accredited veterinary hospital. You will be the first point of contact for clients, manage a multi-line phone system, and help coordinate compassionate care.

The role emphasizes accurate medical records, appointment scheduling, payment processing, and client education on preventive care. We value clear communication, teamwork, and a positive, empathetic attitude.

Qualifications

• Passion for customer service and love for animals.
• Excellent communication and calm under pressure.
• Strong organizational and multitasking abilities.
• Team player with ability to work independently.
• Some weekend/holiday availability; veterinary software is a plus.

Responsibilities

• Manage a multi-line phone system and greet clients.
• Maintain medical records, schedule appointments, and process payments.
• Educate clients on preventative care and hospital services.
• Provide compassionate, empathetic client service and care for pets.

Skills

Customer service

Communication

Organization

Teamwork

Vet software

Flexible schedule

Job description

Mission Pet Health in Three Rivers, Michigan, is seeking an experienced Receptionist to join our AAHA-accredited veterinary hospital. You will be the first point of contact for clients, manage a multi-line phone system, and help coordinate compassionate care.

The role emphasizes accurate medical records, appointment scheduling, payment processing, and client education on preventive care. We value clear communication, teamwork, and a positive, empathetic attitude.