Compassionate Veterinary Front Desk Specialist

Communitypethealthcare; Zionsville (IN); On-site; USD 19,286 - 30,307; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability Insurance

Employee Assistance Program

Discounted Pet Care

Teladoc access

Educational assistance

Job summary

Mission Pet Health is seeking a friendly receptionist to join our network of veterinary professionals. You will be the Director of First Impressions, handling multi-line phones, greeting clients, and supporting compassionate care across the hospital.

You will assist with care coordination, appointment scheduling, and medical record management while educating clients on preventive care and hospital services.

Qualifications

• Provides excellent customer service and empathetic client interactions.
• Strong communication skills to manage stressful situations.
• Excellent organizational skills to multitask in a fast-paced veterinary setting.
• Collaborative, team-first mindset with ability to work independently when needed.
• Experience with veterinary software is preferred; some weekends/holidays required.

Responsibilities

• Be the Director of First Impressions by managing a multi-line phone system and greeting clients with a positive attitude.
• Maintain accurate medical records and manage appointment schedules to ensure smooth hospital operation.
• Educate clients on preventative care and hospital services to optimize pet health.
• Provide a calming, empathetic presence and treat each pet with care and respect.

Skills

Customer Service

Communication

Organization

Team Player

Stress Management

Tools

Veterinary software

Job description

Mission Pet Health is seeking a friendly receptionist to join our network of veterinary professionals. You will be the Director of First Impressions, handling multi-line phones, greeting clients, and supporting compassionate care across the hospital.

You will assist with care coordination, appointment scheduling, and medical record management while educating clients on preventive care and hospital services.