Veterinary Front Desk & Care Coordinator

PetVet Care Centers; Tennessee; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Parental Leave

401(k) Plan

Pet Discounts

Wellbeing Support

Job summary

PetVet Care Centers Hermitage Animal Clinic in Hermitage, Tennessee, seeks a Care Coordinator who will support the hospital with administrative and customer service tasks. The role aligns with Veterinary Receptionist, Customer Service Representative, or Client Care Specialist positions in the veterinary field.

Join a team focused on delivering exceptional care and service, with opportunities for growth within a network of 400+ hospitals and 11,000+ professionals nationwide.

Qualifications

• Applicants must be 18 years of age or older.
• Excellent customer service skills, providing courteous and prompt assistance.
• Accurate cash handling and cashiering abilities.
• Strong multitasking skills with attention to detail.
• Ability to stand, walk, climb, and lift animals up to 50 pounds.

Responsibilities

• Provides excellent customer service in-person, over the phone, and in high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Cash handling

Multitasking

Clerical procedures

Data entry

Tools

Practice management software

Job description

PetVet Care Centers Hermitage Animal Clinic in Hermitage, Tennessee, seeks a Care Coordinator who will support the hospital with administrative and customer service tasks. The role aligns with Veterinary Receptionist, Customer Service Representative, or Client Care Specialist positions in the veterinary field.

Join a team focused on delivering exceptional care and service, with opportunities for growth within a network of 400+ hospitals and 11,000+ professionals nationwide.