Veterinary Care Coordinator: Front Desk & Client Support

Memphis Veterinary Specialists, LLC; Memphis, Northern (TN, KY); Hybrid; USD 19,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support

Job summary

Memphis Veterinary Specialists in Memphis, Tennessee, is seeking a Veterinary Receptionist (Care Coordinator) to join our team. The role combines front-desk client service with administrative support to ensure smooth patient flow and exceptional care.

Responsibilities include greeting clients, scheduling appointments, managing lobby operations, and handling data entry in our practice management system. Prior veterinary practice experience is preferred, and a patient, team-oriented attitude is

Qualifications

• Applicants must be 18 years of age or older.
• At least 2-3 years of experience in a veterinary practice.

Responsibilities

• Provides excellent customer service in-person, over the phone, and in high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Administrative

Tools

Practice management software

Job description

Memphis Veterinary Specialists in Memphis, Tennessee, is seeking a Veterinary Receptionist (Care Coordinator) to join our team. The role combines front-desk client service with administrative support to ensure smooth patient flow and exceptional care.

Responsibilities include greeting clients, scheduling appointments, managing lobby operations, and handling data entry in our practice management system. Prior veterinary practice experience is preferred, and a patient, team-oriented attitude is