Emergency Vet Receptionist & Care Coordinator - Part Time

PetVet Care Centers; Memphis (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support (Calm app,

CE stipends and career development

Job summary

PetVet Care Centers' Animal Emergency Center in Memphis, Tennessee seeks part-time Care Coordinators to join a high-volume emergency team. The role aligns with Veterinary Receptionist and Client Care Specialist titles, delivering top-notch service to pets and their families.

As a Care Coordinator, you will handle front-desk duties, scheduling, basic medical triage input, and client support. The hospital emphasizes a Culture of Care and local autonomy backed by national resources.

Qualifications

• Applicants must be 18 years or older.
• Must have 2 years of receptionist experience in a day clinic.
• Flexibility to work Saturdays and Sundays.
• 2 years of veterinary experience is a plus.

Responsibilities

• Provide excellent customer service in-person, on the phone, and in high-stress situations.
• Manage lobby flow, address concerns, calm distressed owners, and schedule appointments.
• Handle basic pet emergencies and ensure safety and well-being.
• Assist with medication pickups, questions, and information about services.
• Input and manage data in practice management software, including billing.
• Assist with retail sales, weigh pets, and maintain records.
• Reconcile cash drawer and perform end-of-day financial duties.

Skills

Customer service

Phone etiquette

Data entry

Administrative support

Tools

Cornerstone

Job description

PetVet Care Centers' Animal Emergency Center in Memphis, Tennessee seeks part-time Care Coordinators to join a high-volume emergency team. The role aligns with Veterinary Receptionist and Client Care Specialist titles, delivering top-notch service to pets and their families.

As a Care Coordinator, you will handle front-desk duties, scheduling, basic medical triage input, and client support. The hospital emphasizes a Culture of Care and local autonomy backed by national resources.