Veterinary Receptionist & Care Coordinator

PetVet Care Centers; Lebanon (TN); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Calm app and EAP access

CE stipends and career development

Zusammenfassung

PetVet Care Centers’ Cumberland Animal Hospital is seeking a Care Coordinator to join our Lebanon, Tennessee team. This veterinary receptionist role supports the hospital with administrative tasks, client communications, and scheduling, ensuring a smooth workflow and exceptional service.

Join a mission-driven team providing compassionate care for cats and dogs in a welcoming, relationship-driven environment.

Qualifikationen

• Must be 18 years or older.
• Comfortable with phones and computers.
• Ability to organize files and records.
• Experience scheduling appointments preferred.

Aufgaben

• Provides excellent customer service in-person, over the phone, and in high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Kenntnisse

Customer service

Phone etiquette

Organizational skills

Appointment scheduling

Jobbeschreibung

PetVet Care Centers’ Cumberland Animal Hospital is seeking a Care Coordinator to join our Lebanon, Tennessee team. This veterinary receptionist role supports the hospital with administrative tasks, client communications, and scheduling, ensuring a smooth workflow and exceptional service.

Join a mission-driven team providing compassionate care for cats and dogs in a welcoming, relationship-driven environment.