Veterinary Front Desk & Care Coordinator

Ambassadorpet; Los Angeles, Northern (CA, KY); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Parental leave

401(k) with company match

Pet discounts

Calm app access

Job summary

Ambassador Dog & Cat Hospital in Los Angeles, CA is seeking a Veterinary Receptionist (Care Coordinator) to join our team. This role provides administrative support, greets clients, schedules appointments, manages lobby flow, and handles front-office tasks in a busy veterinary setting.

You will deliver friendly service, assist with billing, use practice management software, and help ensure a calm, caring experience for pets and their families.

Qualifications

• Excellent customer service skills and a courteous, prompt approach.
• Experience working in a front-office or reception role in a veterinary or medical setting.
• Ability to organize files, manage scheduling, and use office software effectively.

Responsibilities

• Provides in-person, phone, and email customer service in a busy clinic.
• Manages lobby flow, schedules appointments, and addresses client concerns.
• Handles basic billing, takes payments, and processes invoices.

Skills

Customer service

Front desk

Communication

Education

High school diploma or GED

Tools

Practice management software

Billing software

Job description

Ambassador Dog & Cat Hospital in Los Angeles, CA is seeking a Veterinary Receptionist (Care Coordinator) to join our team. This role provides administrative support, greets clients, schedules appointments, manages lobby flow, and handles front-office tasks in a busy veterinary setting.

You will deliver friendly service, assist with billing, use practice management software, and help ensure a calm, caring experience for pets and their families.