Compassionate Veterinary Care Coordinator (Receptionist)

Veterinary Medical and Surgical Group; California; On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid parental leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support

CE stipends and career development

Grant Circle — relief fund

Local hospital culture backed by NP

Job summary

Veterinary Medical and Surgical Group in Ventura, CA is seeking a Veterinary Receptionist (Care Coordinator) to join our team. This role provides administrative and client service support in a busy hospital, handling front-desk tasks, scheduling, and patient check-in with empathy.

The ideal candidate has 2+ years of veterinary receptionist experience, a high school diploma, and a passion for compassionate care.

Qualifications

• Applicants must be 18 years of age or older to be considered for this position.
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• 2+ years of Veterinary Receptionist experience

Responsibilities

• Provides excellent customer service in-person, over the phone, and in high-stress situations.
• Manages lobby flow, schedules appointments, and addresses concerns.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Bilingual (nice to have)

Education

2+ years veterinary receptionist experience

Job description

Veterinary Medical and Surgical Group in Ventura, CA is seeking a Veterinary Receptionist (Care Coordinator) to join our team. This role provides administrative and client service support in a busy hospital, handling front-desk tasks, scheduling, and patient check-in with empathy.

The ideal candidate has 2+ years of veterinary receptionist experience, a high school diploma, and a passion for compassionate care.