Veterinary Field Support Specialist

IDEXX; United States; Hybrid; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401k matching

Annual cash bonus

Job summary

IDEXX is hiring a Veterinary Field Support Representative to visit clinics, train staff on IDEXX analyzers such as ProCyte and Catalyst One, and troubleshoot issues on-site. You will travel extensively, adapt to customer needs, and maintain relationships as a trusted IDEXX ambassador.

The role requires 3+ years in a veterinary setting, familiarity with IDEXX products, and a valid driver’s license. You’ll work from a home-based office when not traveling and enjoy opportunities for growth and

Qualifications

• 3+ years of experience in a veterinary practice or similar setting is required.
• Familiarity with IDEXX products is preferred.
• Valid driver’s license and clean driving record required.
• Residency in the Spokane, Washington territory and willingness to travel within this territory and occasionally beyond.

Responsibilities

• Travel up to 75% of the time (5+ days of car travel per week and 6-8+ overnights per month); weekend hours and weekday overtime may be required; remote work from home when not traveling.
• Install and train clinic staff on IDEXX analyzers (e.g., ProCyte, Catalyst One, SediVue, InVue).
• Support critical visits with onsite troubleshooting when plans go awry.
• Use programs to plan and strategize visits, acting as an IDEXX ambassador and trusted partner.
• Manage your schedule based on customer needs while pursuing professional development.

Education

3+ years veterinary practice experience

Tools

IDEXX products

Job description

IDEXX is hiring a Veterinary Field Support Representative to visit clinics, train staff on IDEXX analyzers such as ProCyte and Catalyst One, and troubleshoot issues on-site. You will travel extensively, adapt to customer needs, and maintain relationships as a trusted IDEXX ambassador.

The role requires 3+ years in a veterinary setting, familiarity with IDEXX products, and a valid driver’s license. You’ll work from a home-based office when not traveling and enjoy opportunities for growth and