Veterinary Client Services Specialist | Stock Ownership & Benefits

Suveto; Perintown (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical/dental/vision insurance

Pet care discounts

401K with a true match up to 4%

VSOP grants

Suveto stock ownership plan

Job summary

Day Heights Veterinary Clinic, part of the Suveto network, is seeking a full-time Client Services Representative. You will manage the front desk, greet clients, and support doctors and staff with compassionate service.

The role involves scheduling, records handling, and client communication in a fast-paced veterinary setting. The position requires knowledge of vaccination protocols, basic computer skills, teamwork, and the ability to multi-task across days, evenings, and weekends.

Qualifications

• High School Diploma or equivalent.
• Experience in client services.
• 1+ year in veterinary field preferred.
• Computer literate with ability to navigate new software.
• Ability to multi-task and work well in a team.

Responsibilities

• Greet clients at the front desk and manage check-in/check-out.
• Schedule rechecks and sign in visitors and vendors.
• Know vaccination protocols and common veterinary terms.
• Oversee the clinic flow and assist with euthanasia paperwork.
• Discuss payment options with clients.
• Respond to client texts and emails and share medical records.
• Assist with daily administrative duties and correspondence.
• Assist in emergencies by expediting triage communication.

Skills

Customer service

Teamwork

Multi-tasking

Education

High School Diploma

Tools

Computer literacy

Job description

Day Heights Veterinary Clinic, part of the Suveto network, is seeking a full-time Client Services Representative. You will manage the front desk, greet clients, and support doctors and staff with compassionate service.

The role involves scheduling, records handling, and client communication in a fast-paced veterinary setting. The position requires knowledge of vaccination protocols, basic computer skills, teamwork, and the ability to multi-task across days, evenings, and weekends.