Veterinary Client Services Specialist - Front Desk Leader

Suveto; Woodbridge (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical, dental and vision insurance

Pet care discounts

401K with a true match up to 4%

Job summary

Minnieville Animal Hospital, part of the Suveto network of hospitals in Woodbridge, VA, is seeking an experienced Client Services Representative for a full-time role. This position supports clinicians and staff, delivering compassionate client service in a busy veterinary clinic.

Responsibilities include front-d desk duties, client coordination, and handling administrative tasks with a patient-first approach. Prior veterinary experience and strong communication are preferred.

Qualifications

• Experience in client services.
• Excellent communication skills and ability to multitask.
• Computer literate with ability to learn new software.
• Team player with ability to work in a veterinary environment.

Responsibilities

• Greet clients at the front desk and manage check-in/out.
• Schedule rechecks and sign in visitors and vendors.
• Oversee clinic flow and assist with front desk operations.
• Assist with euthanasia paperwork and aftercare coordination.
• Discuss payment options with clients and process requests.
• Handle daily administrative tasks and communications.
• Respond to client texts and emails; manage medical records requests.

Skills

Customer service

Communication skills

Multi-tasking

Teamwork

Computer literacy

Veterinary field experience

Education

High School Diploma or equivalent

Job description

Minnieville Animal Hospital, part of the Suveto network of hospitals in Woodbridge, VA, is seeking an experienced Client Services Representative for a full-time role. This position supports clinicians and staff, delivering compassionate client service in a busy veterinary clinic.

Responsibilities include front-d desk duties, client coordination, and handling administrative tasks with a patient-first approach. Prior veterinary experience and strong communication are preferred.