Veterinary Front Desk & Client Services Specialist

suvetocareers; Trophy Club (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Pet care discounts

401K with a true match

VSOP® grants

Suveto stock ownership plan

Job summary

VO Vets in Trophy Club, TX, part of the Suveto network, is seeking a full-time Client Services Representative. You will greet clients, check patients in and out, schedule rechecks, and support doctors and staff while delivering compassionate, high-quality care.

The role requires a High School diploma or equivalent, at least 1 year in customer service, and solid computer skills; EZVet experience is a plus. Join a team that values teamwork, clear communication, and helping pets and their people.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year working within a customer service environment is required.
• Must be computer literate; basic computer skills with ability to navigate new software.
• Experience with EZVet is a PLUS!!
• Excellent communication skills.
• Ability to multi-task.
• Ability to work well within a team environment.

Responsibilities

• Greet clients and manage the front desk, check patients in/out, schedule rechecks and sign visitors and vendors in.
• Oversee the clinic flow.
• Manage and assist client in the euthanasia paperwork process.
• Discuss payment choices with clients.
• Process Daily Estimate Report (Out Window CSR).
• Assist with daily administrative duties such as printing schedules, pulling charts, filing, emailing medical records, distribute daily mail and purging charts in system.
• Maintain knowledge of extension numbers to reach employees throughout the network.
• Assist in emergency situations by expediting calls to triage staff members.
• May require mentoring or overseeing students from various educational programs.
• Perform other job duties as assigned.

Skills

Customer service

Communication skills

Multi-tasking

Team player

Computer literacy

Education

High School Diploma or equivalent

Tools

EZVet experience

Job description

VO Vets in Trophy Club, TX, part of the Suveto network, is seeking a full-time Client Services Representative. You will greet clients, check patients in and out, schedule rechecks, and support doctors and staff while delivering compassionate, high-quality care.

The role requires a High School diploma or equivalent, at least 1 year in customer service, and solid computer skills; EZVet experience is a plus. Join a team that values teamwork, clear communication, and helping pets and their people.