Veterinary Client Services Specialist — Night Shifts

Ethos Veterinary Health; Mission (KS); In loco; USD 20.664 - 30.307; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k) match

Paid time off

Tuition discounts

Flexible schedule

Shift differentials

Pet discount

Descrizione del lavoro

Ethos Veterinary Health is seeking a full-time Veterinary Client Service Representative for our Mission, KS location. You will welcome clients, review medical records, and help schedule appointments while maintaining the highest level of service.

The role requires strong communication, multitasking, and a friendly, professional demeanor. Evening/nights shifts are required with weekend differentials; benefits include health insurance, 401(k), and paid time off.

Competenze

• Excellent interpersonal and communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Fundamental knowledge of Windows-based computer programs.
• Willingness to provide exceptional customer service.
• Self-motivated with a dedication to high quality service.

Mansioni

• Welcome clients in a friendly, helpful, and compassionate manner.
• Prepare and review documents and medical records accurately and completely.
• Educate and advise clients regarding MVES/OVES services and practices.
• Process appointments, emergencies, and client requests with high quality of care.
• Process invoices and payments accurately.
• Update and maintain client/pet records and files per hospital requirements.
• Assist with additional administrative duties such as scanning, faxing, emailing.
• Support the team to reach common goals.
• Recognize and seek guidance when protocol does not apply.

Conoscenze

Customer service

Multitasking

Interpersonal skills

Windows basics

Strumenti

Windows OS

Descrizione del lavoro

Ethos Veterinary Health is seeking a full-time Veterinary Client Service Representative for our Mission, KS location. You will welcome clients, review medical records, and help schedule appointments while maintaining the highest level of service.

The role requires strong communication, multitasking, and a friendly, professional demeanor. Evening/nights shifts are required with weekend differentials; benefits include health insurance, 401(k), and paid time off.