Veterinary Client Services Specialist (Part-Time Nights)

Ethos Veterinary Health; Wichita (KS); On-site; USD 20,664 - 34,440; Part time

Job summary

Ethos Veterinary Health is seeking a part-time customer service representative in Wichita, Kansas. This role focuses on driving customer satisfaction by responding to inquiries, managing client interactions, and supporting the veterinary team. Candidates should possess strong client service skills and the ability to manage medical records effectively. Flexible scheduling is required, with shifts including evenings and weekends. Join a dedicated team committed to delivering high-quality service in a compassionate environment.

Qualifications

• Able to think logically, problem-solve effectively, and anticipate the needs of clients, doctors, and co-workers.
• Able to stand, sit, or bend for extended periods.
• Able to work the posted schedule and be flexible for additional shifts.

Responsibilities

• Respond to client requests for assistance in various areas.
• Provide information to clients and remain professional with challenging situations.
• Manage medical documents and assist with client/patient check-ins.

Skills

Outstanding client service skills

Strong computer skills

Solid working knowledge of veterinary terminology

Ability to multitask

Tools

EzyVet

Smartflow

Job description

Ethos Veterinary Health is seeking a part-time customer service representative in Wichita, Kansas. This role focuses on driving customer satisfaction by responding to inquiries, managing client interactions, and supporting the veterinary team. Candidates should possess strong client service skills and the ability to manage medical records effectively. Flexible scheduling is required, with shifts including evenings and weekends. Join a dedicated team committed to delivering high-quality service in a compassionate environment.