Overnight Client Services Specialist - Veterinary Care

Kansas State University; Manhattan (KS); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Life insurance

Retirement plans

Paid time off (vacation days)

Job summary

Kansas State University’s Veterinary Health Center in Manhattan, KS seeks an overnight Client Services Assistant to provide exceptional client service, support patient care, and act as a liaison between clients, patients, and hospital staff. This on-site role runs Friday–Sunday, 10pm–8am, totaling 30 hours per week and requires strong communication under stress.

Ideal candidates possess excellent data entry and public relations skills, familiarity with medical terminology, and comfort with

Qualifications

• Requires a high school diploma (or equivalent).
• One year of relevant experience; combination of education and experience may count.
• Preferred: Bachelor's degree or two years of post-high school experience.

Responsibilities

• Take calls from clients and provide helpful solutions to issues.
• Coordinate calls on a multi-line telephone system and liaise with hospital staff.
• Enter data accurately in the computer system and support patient care processes.

Skills

Customer service

Multi-line phone handling

Public relations

Medical terminology

Data entry

Communication skills

Education

High school diploma

Bachelor's degree

Tools

Instinct software

Job description

Kansas State University’s Veterinary Health Center in Manhattan, KS seeks an overnight Client Services Assistant to provide exceptional client service, support patient care, and act as a liaison between clients, patients, and hospital staff. This on-site role runs Friday–Sunday, 10pm–8am, totaling 30 hours per week and requires strong communication under stress.

Ideal candidates possess excellent data entry and public relations skills, familiarity with medical terminology, and comfort with