Compassionate Veterinary Client Services Specialist

MedVet; Commerce (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Benefits

Vision & Dental

401k with Employer Match

Paid Time Off (PTO)

Continuing Education Opportunities

Employee Pet Discounts

On-call Pay

Uniform Allowance

Job summary

MedVet is seeking a Veterinary Client Service Representative in California to provide exceptional client service and support to our clinical team. This role handles front-desk tasks, data entry, and payment processing with a calm, professional demeanor.

The ideal candidate has strong communication skills, the ability to multi-task in a fast-paced environment, and basic computer proficiency. Veterinary experience is preferred but not required for the right candidate.

Qualifications

• Strong client service and phone etiquette.
• Knowledge of hospital processes and veterinary terminology.
• Proficient data entry and basic MS Word/Excel.

Responsibilities

• Greet and check-in clients.
• Answer telephone calls and transfer.
• Escort clients and pets to exam rooms.
• Manage medical records, charts, and reports.
• Discuss payment options and process payments.
• Maintain a neat, clean lobby.

Skills

Customer service

Communication

Multi-tasking

Computer literacy

Vet setting exp (preferred)

Job description

MedVet is seeking a Veterinary Client Service Representative in California to provide exceptional client service and support to our clinical team. This role handles front-desk tasks, data entry, and payment processing with a calm, professional demeanor.

The ideal candidate has strong communication skills, the ability to multi-task in a fast-paced environment, and basic computer proficiency. Veterinary experience is preferred but not required for the right candidate.