Compassionate Pet Health Front Desk Specialist

Mission Pet Health; Brookline (MA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Discounted pet care

Teladoc access

Online discount platform

401k retirement options

Life Insurance

Disability coverage

Educational assistance (AVMA programs)

Job summary

Mission Pet Health is seeking a Receptionist to deliver outstanding client service in a busy veterinary setting. You will manage a multi-line phone system, greet clients with warmth, maintain medical records, and handle scheduling and transactions.

You will also educate clients on preventive care and overview hospital services to ensure high-quality pet care. A compassionate, patient demeanor and teamwork are essential.

Qualifications

• Experience in delivering excellent customer service in a fast-paced setting.
• Excellent communication skills, able to handle stressful situations with good judgment.
• Strong organizational skills with the ability to multitask and prioritize.

Responsibilities

• Manage a multi-line phone system and greet clients professionally.
• Maintain accurate medical records and schedule appointments; process transactions.
• Educate clients on preventive care and hospital services for pets.

Skills

Customer service

Communication

Organization

Multitasking

Teamwork

Veterinary software

Tools

Veterinary software

Job description

Mission Pet Health is seeking a Receptionist to deliver outstanding client service in a busy veterinary setting. You will manage a multi-line phone system, greet clients with warmth, maintain medical records, and handle scheduling and transactions.

You will also educate clients on preventive care and overview hospital services to ensure high-quality pet care. A compassionate, patient demeanor and teamwork are essential.