Veterinary Client Services Specialist

MARS Veterinary; United States; Presencial; USD 23 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

401(k)

Pet care discounts

Paid time off

Resumo da oferta

VCA Loomis Basin Veterinary Clinic is seeking an experienced Client Service Representative to greet clients and their pets, answer phones, schedule appointments, and guide patients to exam rooms.

As the face of the clinic, you will present and explain fees, process payments, arrange follow-ups, and support our mission to deliver compassionate care. We offer competitive compensation and a comprehensive benefits package.

Qualificações

• Experience in customer service, preferably in a veterinary or healthcare setting.
• Strong communication and interpersonal skills, with a friendly, professional demeanor.
• Ability to explain fees clearly and handle payments accurately.

Responsabilidades

• Greet clients and guide pets to exam rooms.
• Answer telephones and schedule appointments.
• Place outbound follow-ups and reach out to prospective clients.
• Present and explain fees and process payments.

Conhecimentos

Customer service

Communication

Phone etiquette

Scheduling

Payment processing

Descrição da oferta de emprego

VCA Loomis Basin Veterinary Clinic is seeking an experienced Client Service Representative to greet clients and their pets, answer phones, schedule appointments, and guide patients to exam rooms.

As the face of the clinic, you will present and explain fees, process payments, arrange follow-ups, and support our mission to deliver compassionate care. We offer competitive compensation and a comprehensive benefits package.