Part-Time Veterinary Client Services Specialist

Pet Services of Washington, P.S.; Loomis (CA); On-site; USD 27,000 - 34,000; Part time

Benefits offered by this job

Medical, dental, vision

Paid vacation/sick days

401(k)

Employee pet discounts

Job summary

VCA Loomis Basin Veterinary Clinic in Loomis, CA is seeking a part-time Client Service Representative to greet clients, answer phones, schedule appointments and explain fees.

The role requires compassion for pets and people, strong communication, and reliability; experience in a veterinary hospital is a bonus, and some non-traditional hours may be required.

We offer a friendly, supportive team and opportunities to grow while helping pet owners access excellent care.

Qualifications

• High School Diploma/GED or equivalent.
• Excellent listening and communication skills.
• Compassion for pets and people as well as awareness and understanding of others' reactions.
• Proven decision-making skills to choose the most appropriate course of action.
• The ability to integrate new information into problem-solving.
• Proficiency in Microsoft Office.
• Willingness to work non-traditional hours, including nights, weekends and holidays.
• The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste.

Responsibilities

• Greeting visitors
• Answering telephones
• Scheduling and confirming appointments
• Placing outbound calls for follow-ups and reaching out to prospective clients
• Presenting and explaining fees, including processing payments
• Answering questions regarding services and cost
• Managing medical records, charts, reports and correspondence

Skills

Listening skills

Communication skills

Compassion

Decision making

Problem solving

MS Office

Flexibility hours

Physical ability

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

VCA Loomis Basin Veterinary Clinic in Loomis, CA is seeking a part-time Client Service Representative to greet clients, answer phones, schedule appointments and explain fees.

The role requires compassion for pets and people, strong communication, and reliability; experience in a veterinary hospital is a bonus, and some non-traditional hours may be required.

We offer a friendly, supportive team and opportunities to grow while helping pet owners access excellent care.