Veterinary Client Services Specialist

VCA Animal Hospitals, Inc; Loomis (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k)

Paid vacation

Pet care discounts

Job summary

VCA Loomis Basin Veterinary Clinic is seeking an experienced Client Service Representative to be the friendly face of the practice, coordinating client flow and supporting the team. The CSR role emphasizes professional, empathetic service to clients and pet owners while handling front-desk duties.

Responsibilities include greeting clients, scheduling, making follow-up calls, and clearly communicating fees. The position offers competitive pay and a comprehensive benefits package, with emphasis on

Responsibilities

• Greeting visitors and guiding clients and their pets to exam rooms.
• Answering phones and scheduling/confirming appointments.
• Placing outbound calls for follow-ups and contacting prospective clients.
• Presenting and explaining fees, including processing payments.

Job description

VCA Loomis Basin Veterinary Clinic is seeking an experienced Client Service Representative to be the friendly face of the practice, coordinating client flow and supporting the team. The CSR role emphasizes professional, empathetic service to clients and pet owners while handling front-desk duties.

Responsibilities include greeting clients, scheduling, making follow-up calls, and clearly communicating fees. The position offers competitive pay and a comprehensive benefits package, with emphasis on