Veterinary Client Services Specialist

Amerivet-Veterinary-Partners; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonuses

401(k) matching

Student loan assistance

Health insurance

Dental insurance

Vision insurance

Life insurance

Mental health resources

Paid time off

Holidays

Job summary

AmeriVet in Tampa, FL is seeking a full-time Client Service Representative to be the friendly first contact for clients arriving for wellness, vaccines, dentistry and surgeries. You will handle calls, emails and in-person interactions, schedule appointments, and process payments while delivering compassionate service.

As part of a veterinary team, you’ll maintain accurate client records in our practice management system, assist with front desk operations, and promote services and online

Qualifications

• High school diploma or equivalent.
• Excellent communication and patient service.
• Experience in a veterinary or healthcare setting preferred.
• Proficient with scheduling software and online communication.

Responsibilities

• Answer calls and emails with professional, friendly service.
• Schedule appointments based on client needs and veterinarian availability.
• Process billing transactions, including credit card and digital payments.
• Update client and patient records in the practice management system.
• Assist with daily reception operations and front desk tasks.

Skills

Excellent communication

Compassionate service

Multitasking

Scheduling software

Education

High school diploma

Tools

Practice management software

Job description

AmeriVet in Tampa, FL is seeking a full-time Client Service Representative to be the friendly first contact for clients arriving for wellness, vaccines, dentistry and surgeries. You will handle calls, emails and in-person interactions, schedule appointments, and process payments while delivering compassionate service.

As part of a veterinary team, you’ll maintain accurate client records in our practice management system, assist with front desk operations, and promote services and online