Veterinary Client Experience Specialist

MedVet; Garden City (ID); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We are looking for collaborative and driven people to join our clinical team as a Veterinary Client Service Representative - Contingent.

This role involves greeting clients, handling phones, managing records, and guiding payments in a compassionate, efficient manner. Ideal candidates bring excellent communication, strong client service skills, and the ability to multitask in a busy veterinary setting while

Competenze

• Ability to remain composed in stressful and emotional situations.
• Excellent verbal and written communication skills.
• Excellent client service skills and phone etiquette.
• Attention to detail and accuracy in data entry.
• Ability to multitask in a fast-paced environment.
• General computer competency: Word/Excel.

Mansioni

• Greet and check-in clients.
• Answer telephones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts, reports and correspondence.
• Discuss payment options and process payments.
• Maintain a neat and clean lobby.

Conoscenze

Communication skills

Customer service

Multitasking

Teamwork

Strumenti

Microsoft Word

Excel

Descrizione del lavoro

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We are looking for collaborative and driven people to join our clinical team as a Veterinary Client Service Representative - Contingent.

This role involves greeting clients, handling phones, managing records, and guiding payments in a compassionate, efficient manner. Ideal candidates bring excellent communication, strong client service skills, and the ability to multitask in a busy veterinary setting while