Veterinary Client Services Specialist

AmeriVet; Canton (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

401(k) matching

Employee Pet Benefits

Mentorship programs

Job summary

AmeriVet is seeking a Customer Service Representative at our Canton, Illinois clinic. You will greet clients and pets, schedule appointments, process payments, and manage front-desk operations with a focus on compassionate client service.

Veterinary terminology familiarity and prior veterinary front desk experience are a plus. The role emphasizes teamwork, accuracy in records, and professional client interactions.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Greet clients and their pets, provide courteous service and answer questions.
• Direct medical questions to veterinary team.
• Schedule appointments and manage lobby flow.
• Process payments and invoices accurately.
• Maintain client records and manage communications.

Skills

Communication

Multitasking

Attention to detail

Teamwork

Computer literacy

Financial transactions

Punctuality

Verbal communication

Written communication

Education

High school diploma or equivalent

Tools

Vet practice-management software

Job description

AmeriVet is seeking a Customer Service Representative at our Canton, Illinois clinic. You will greet clients and pets, schedule appointments, process payments, and manage front-desk operations with a focus on compassionate client service.

Veterinary terminology familiarity and prior veterinary front desk experience are a plus. The role emphasizes teamwork, accuracy in records, and professional client interactions.