Veterinary Front Desk & Client Care Specialist

Oakdalevetcenter; Canton (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid holidays

Employee pet benefits

Job summary

Oakdale Veterinary Center is seeking a Customer Service Representative in Canton, IL. You will greet clients and pets, handle phone inquiries, schedule appointments, process payments, and maintain patient records with care and confidentiality.

The role requires strong communication, multitasking, and teamwork in a busy veterinary environment. A high school diploma is required, with veterinary receptionist experience preferred.

Qualifications

• High school diploma or equivalent required.
• Previous customer service, reception, veterinary, medical, or animal-care experience preferred.
• Strong verbal and written communication skills.

Responsibilities

• Greet clients and their pets warmly and professionally.
• Answer calls and schedule appointments according to protocols.
• Process payments and provide invoices clearly.
• Maintain accurate client and patient records in the system.

Skills

Communication

Multitasking

Teamwork

Written English

Education

High school diploma or equivalent

Tools

Practice-management software

Job description

Oakdale Veterinary Center is seeking a Customer Service Representative in Canton, IL. You will greet clients and pets, handle phone inquiries, schedule appointments, process payments, and maintain patient records with care and confidentiality.

The role requires strong communication, multitasking, and teamwork in a busy veterinary environment. A high school diploma is required, with veterinary receptionist experience preferred.