Veterinary Client Services Specialist

Twin Cities Animal Rehab + Sports Medicine - South; Burnsville (MN); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Free uniforms

Health insurance

Paid time off

Parental leave

Vision insurance

Wellness resources

Free food & snacks

Opportunity for advancement

Job summary

Twin Cities Animal Rehabilitation + Sports Medicine Clinic South in Burnsville, MN is seeking a full-time Client Service Representative to oversee front desk operations, greeting clients and pets, scheduling, payments, and medical record coordination. You will work closely with veterinarians and support staff to ensure a warm, efficient client experience.

The role requires one year of receptionist or administrative experience and ideally some veterinary exposure.

Qualifications

• High school diploma or equivalent required; additional education is a plus.
• Minimum one year of reception/administrative experience required.
• Experience in veterinary field preferred.

Responsibilities

• Manage front desk operations and daily appointment flow.
• Greet clients and pets warmly by name.
• Schedule appointments and guide clients through payments and questions.
• Use Practice Management Software to schedule, adjust, and confirm appointments.
• Handle telephone inquiries, route calls, and take messages.
• Process payments and prepare invoices for clients.
• Maintain lobby and client-facing areas to be clean and hospitable.
• Assist veterinary staff as needed.

Skills

Reception experience

Customer service

Multitasking

Education

High School Diploma or equivalent

Tools

MS Office

PMS Software

Job description

Twin Cities Animal Rehabilitation + Sports Medicine Clinic South in Burnsville, MN is seeking a full-time Client Service Representative to oversee front desk operations, greeting clients and pets, scheduling, payments, and medical record coordination. You will work closely with veterinarians and support staff to ensure a warm, efficient client experience.

The role requires one year of receptionist or administrative experience and ideally some veterinary exposure.