Veterinary Client Services Pro — Pet Care Discounts

VCA Animal Hospitals; BLOOMINGTON (MN); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Mental Health program

Full healthcare

Paid Time Off

401(k)

Pet care discounts

Leadership mentorship

Job summary

VCA Bloomington Animal Hospital in Bloomington, MN is seeking a friendly Client Service Representative to be the welcoming face of our hospital. You will greet clients and their pets, answer phones, schedule appointments, manage client communications, and help explain services and fees.

You will maintain accurate records, assist with prescriptions and products, and support the veterinary team to ensure a smooth, caring visit.

Qualifications

• Previous customer service or veterinary reception experience preferred.
• Excellent communication and multitasking skills.
• Positive attitude with a passion for helping people and their pets.
• Ability to thrive in a fast-paced, team-oriented environment.

Responsibilities

• Welcome clients and patients with professionalism and compassion.
• Answer phones, schedule appointments, and manage client communications.
• Process payments and explain hospital services and fees.
• Maintain accurate medical records and client information.
• Assist clients with prescription requests, products, and general pet care information.
• Help keep the hospital clean, organized, and running efficiently.

Skills

Customer service

Communication

Multitasking

Veterinary reception experience

Job description

VCA Bloomington Animal Hospital in Bloomington, MN is seeking a friendly Client Service Representative to be the welcoming face of our hospital. You will greet clients and their pets, answer phones, schedule appointments, manage client communications, and help explain services and fees.

You will maintain accurate records, assist with prescriptions and products, and support the veterinary team to ensure a smooth, caring visit.